This article from The Buffalo Business Journal captures the essence of our business model. However, I have interjected a couple of my opinions in italics as shown below:
Small to mid-sized companies - the ones that need to turn a corner but are short on the right personnel - usually can't afford a CFO. Facing the prospect of growth, or problems such as poor sales or difficulties with banks, some companies need one. For those companies, the financial services industry has developed CFOs-for-hire. They are professionals who act like financial superheroes by descending into a situation, getting the ear of the CEO and offering their best advice before moving along to the next assignment. Their engagements can be short and specific or a bit longer and advisory, but they are always temporary. "Most companies don't need a full-time CFO. They bring us in when they do," said Jack Livingston, owner of CFO Solutions Plus of Buffalo.
What they do
The first thing short-term CFOs unpack at the client's place is the understanding of the fundamental principles of business. Sometimes this basic approach is just what an entrepreneur with little business experience needs. "The typical entrepreneurs know their products, but they're not salesmen (I disagree. Although they might not be stereotypical salesmen, effective entrepreneurs should be passionate/evangelistic about their company, which ultimately "sells" whatever they have to offer....JH) . What they don't know is how to make money," said David Pontrello, vice president of Phoenix Consulting Group of Grand Island.
He recalled a client who complained: "I'm spinning my wheels. Five years into the business, and I only made $35,000 last year. That's not enough for the owner of a company." Pontrello and his partner Darren Graff, Phoenix president, might suspect the problem is linked to pricing, which would require their financial and operations expertise. But before they jump to conclusions, the partners first perform an assessment to determine a logical next step. And when they do, "we want to sit next to the owner and say, 'Here's how you do it'," Pontrello says.
A CFO-for-hire's role is purely advisory. They have no signing authorization, they can't make decisions for the company, and they're not employees of the company. These CFOs don't serve as emergency bail-out consultants, nor are they "temps" in the classic sense of the word. "We're not a placement agency for CFOs or controllers," Livingston said. CFOs-for-hire may work at a company for as little as one day a week, or even one day a month, and help in various ways:
Restructuring the business' practices
Preparing owner to seek capital investment
Reviewing candidates for financial positions
Who they do it for
"We provide advice to the owners. Lots of business owners don't have anyone to talk to. It can be a very lonely spot to be in," said Gregory Meyer, who heads Business & Technology Consulting Inc. in Lancaster. Teddie Granville was one such business owner. Her 6-year-old Web design company was going gangbusters, with new and bigger clients knocking and sales doubling for each of the past three years. Busy on the creative end and juggling administrative duties, Granville's own time was limited. She needed an objective point of view and fresh ideas to position Conbrio Design for the future. The time was right, she thought, to call Phoenix Consulting.
"I wanted to make sure the infrastructure was here so we could continue to grow in a healthy way. I wanted someone to relook at the roles in the company see if should be shifting people and responsibilities," Granville said. "I have a CPA who does the books and balance sheets and makes sure the paperwork is in order. I brought in Dave to work our numbers with me. He acted very much as a CFO sitting down with me, working through the numbers and giving advice."
Clients do self-diagnose, like Granville did, but others are referred by bankers, attorneys or accountants to recognize a change is necessary, Pontrello said. Other times, a "shock event" - a sudden resignation, the defection of a major client or a called bank loan - will trigger a call, he said. "The common denominator," Livingston said, " is they don't have a high-level financial head in the organization. Maybe they have just a bookkeeper." Clients span a variety of industries and range in revenues from $300,000 to $25 million. (Don't let this article's revenue range limit your consideration of Hannum & Co.....JH)
